1. Introduction
As Omega Genetics Laboratory ("the Company" or "Omega"), we place great importance on the security and privacy of your personal data. This Privacy Policy has been prepared to inform you about the principles regarding the processing, storage, and transfer of your personal data and your legal rights, in compliance with the Personal Data Protection Law No. 6698 (KVKK) and relevant legislation.
Our Company is licensed by the Turkish Ministry of Health and conducts all data processing activities, including special categories of personal data (such as health and genetic data), under the highest standards of security and confidentiality.
2. Methods and Legal Bases for Collecting Personal Data
Your personal data may be collected through the following methods:
Contact forms, appointment requests, and Biological Material Transfer Request Forms on our website
Face-to-face meetings and consultancy services
Email, telephone, and other communication channels
Medical diagnosis and analysis processes
Requests from legally authorized public institutions
The legal bases for data processing are as follows: KVKK Article 5/2-a (explicit consent), 5/2-ç (establishment or performance of a service relationship), 5/2-e (legal obligation), and 5/2-f (legitimate interest).
3. Processed Personal Data Categories
We process the following categories of personal data:
Identity Information: Name, surname, Turkish ID number, date of birth
Contact Information: Address, phone number, email address
Special Categories of Personal Data: Health data, genetic data, biometric data
Financial Information: Billing and payment information
Service Information: Appointment records, requests, and complaint records
Technical Data: IP address, cookies, browser information
4. Data Processing Purposes
Your personal data is processed for the following purposes:
Provision of medical diagnosis, treatment, and healthcare services
Maintenance and management of patient records
Fulfillment of legal obligations towards the Ministry of Health and other public authorities
Financial, billing, and accounting operations
Improvement and development of service quality
Compliance with legal and regulatory requirements
Communication and information activities
5. Data Transfers
In accordance with Articles 8 and 9 of the KVKK, your personal data may be transferred to the following institutions:
Ministry of Health and affiliated institutions (as required by law)
Social Security Institution (SGK) (for service provision and billing purposes)
Courts and other public authorities (when legally mandated)
Contracted private insurance companies (within the scope of healthcare services)
Consultancy, IT, and archiving service providers (within the scope of contractual obligations ensuring data protection)
6. Data Security
Our center protects your personal data against unauthorized access, loss, damage, disclosure, alteration, or misuse through the following measures:
Two-factor authentication systems
Encryption and masking techniques
Firewalls and intrusion detection systems
Strict access authorization policies
Regular security audits and data backups
Employee confidentiality agreements and training programs
7. Cookie Policy
Our website uses cookies to enhance user experience and analyze site performance.
You can manage your cookie preferences through your browser settings.
8. Rights of Data Subjects (KVKK Article 11)
In accordance with the KVKK, you have the following rights:
To learn whether your personal data is being processed
To request information regarding such processing
To request the rectification of incomplete or inaccurate data
To request the deletion or destruction of your data
To request notification of such operations to third parties to whom your data has been disclosed
To object to any adverse consequences resulting from automated data analysis
To claim compensation for damages arising from unlawful data processing
9. Exercising Your Rights
You may submit a request to exercise your rights through the following channels:
By completing the "Data Subject Application Form"
Along with identity verification documents
Via post: Piri Reis Caddesi No: 2/4, Beytepe, Çankaya, Ankara, Türkiye
Or via secure electronic signature to: [[email protected]]
Your request will be processed free of charge within 30 (thirty) days.
10. Policy Updates
This Privacy Policy may be updated in line with legal changes and company practices.
The most current version will always be available on our website.
Last Update: [21/12/2025]
Contact: [email protected]